Privacy Policy
Last updated: January 1, 2025
Introduction
Virtue Recovery Killeen ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and other contact information you voluntarily provide when contacting us, filling out forms, or calling our helpline.
- Health Information: Information about your health, treatment history, and insurance that you provide during the admissions process. This information is protected under HIPAA regulations.
- Usage Data: Information about how you access and use our website, including your IP address, browser type, pages visited, and time spent on pages.
- Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our website and improve your experience.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our treatment programs
- Process admissions and coordinate care
- Improve our website and services
- Send administrative communications
- Comply with legal obligations
- Protect against fraudulent or unauthorized activity
HIPAA Compliance
As a healthcare provider, Virtue Recovery Killeen complies with the Health Insurance Portability and Accountability Act (HIPAA). All protected health information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. A separate Notice of Privacy Practices is provided to all patients upon admission.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Healthcare providers involved in your treatment (with your consent)
- Insurance companies for billing and coverage verification
- Service providers who assist in operating our website and business
- Law enforcement or government agencies when required by law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your health records
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Virtue Recovery Killeen
5200 S W S Young Dr, Killeen, TX 76542
Email: [email protected]
Phone: (855) 788-5582